GDPR Compliance

Last updated: January 2026

Our Commitment to Data Protection

frost-clutch is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights under these regulations and how we fulfil our obligations as a data controller.

Data Controller Information

frost-clutch acts as the data controller for personal information collected through this website. This means we determine the purposes and means of processing your personal data.

Contact:
frost-clutch
47 Greenway Business Park
Leeds, LS12 4TH
United Kingdom
Email: [email protected]

Your Rights Under UK GDPR

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You can request a copy of the personal information we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.

Right to Rectification

If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for its original purpose
• You withdraw consent (where consent was the legal basis)
• You object to processing and there are no overriding legitimate grounds
• The data was unlawfully processed

Right to Restrict Processing

You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You can object to processing of your personal data where we rely on legitimate interests as our legal basis. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Lawful Bases for Processing

We only process personal data where we have a lawful basis to do so. The bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests
• Legal obligation: Processing is necessary for us to comply with the law

Data Protection Principles

We adhere to the data protection principles set out in UK GDPR:

• Processing data lawfully, fairly, and transparently
• Collecting data for specified, explicit, and legitimate purposes
• Ensuring data is adequate, relevant, and limited to what is necessary
• Keeping data accurate and up to date
• Retaining data only for as long as necessary
• Processing data securely

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, but we will inform you if this is necessary.

We will not charge a fee for handling your request unless the request is manifestly unfounded or excessive.

Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

We would appreciate the opportunity to address your concerns before you approach the ICO. Please contact us first if you have any issues.